Terms of Service — KidneyCo

Last updated: December 10, 2025

Overview

This website is operated by KidneyCo. Throughout the site, the terms “we”, “us”, and “our” refer to KidneyCo. KidneyCo offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”). These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.

If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

1. Access and Account

By using our website, you represent that you are at least the age of majority in your jurisdiction. You must not use our products for any unauthorized or illegal purpose.
You are responsible for maintaining the confidentiality of your account information and for all activities under your account.

2. Our Products

KidneyCo specializes in renal-friendly and veterinarian-recommended cat products, including wet food, dry food, supplements, treatments, and related supplies.

We make every effort to accurately display descriptions, nutritional information, and product details. However, we do not guarantee that product descriptions or other content are error-free, complete, or current.

3. Orders

All orders are subject to acceptance and availability. We reserve the right to limit or refuse any order at our sole discretion, including orders that appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all orders placed at our store.

4. Prices and Billing

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part of it) without notice.

We are not responsible for any third-party charges or fees (such as bank or currency conversion fees). You agree to promptly pay all charges associated with your order.

5. Shipping and Delivery

Shipping times and availability vary depending on your location and product availability.
We are not responsible for delays caused by carriers, customs, or circumstances outside our control.

Ownership of items transfers to you upon delivery.

6. Intellectual Property

All content on this site—including text, graphics, product images, logos, layout, and design—is the property of KidneyCo or its licensors and is protected by copyright and trademark law.

You may not reproduce, distribute, modify, or exploit any portion of the website without our express written permission.

7. Optional Tools

We may provide you with access to third-party tools which we do not monitor nor control.
You acknowledge and agree that we provide access to such tools “as is” without warranties, representations, or conditions of any kind.

Your use of optional tools is entirely at your own risk.

8. Third-Party Links

Certain content, products, or services available via our Service may include materials from third parties.
We are not responsible for examining or evaluating the accuracy of third-party content, nor do we assume liability for any third-party materials or websites.

9. Relationship with Shopify

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services.
Your use of our site is additionally governed by Shopify’s terms, policies, and data-processing practices.

10. Privacy Policy

Your submission of personal information through the store is governed by our Privacy Policy. Please review our Privacy Policy for details on how your information is handled.

11. Feedback

If you submit comments, suggestions, or feedback, you grant us a royalty-free, global, perpetual license to use, reproduce, or modify such content without restriction.

We are under no obligation to maintain comments in confidence or compensate for them.

12. Errors, Inaccuracies, and Omissions

Occasionally information on our site may contain inaccuracies related to product descriptions, pricing, availability, or shipping times.
We reserve the right to correct any errors or update information without prior notice.

13. Prohibited Uses

You are prohibited from using the site or its content:

  • For unlawful purposes

  • To infringe upon intellectual property rights

  • To submit false or misleading information

  • To transmit malware or harmful code

  • To collect personal information of others

  • To interfere with the security features of the site or Shopify

We reserve the right to terminate your use of the Services for violating any prohibited uses.

14. Termination

We may terminate or suspend your account or access to the Services at any time without notice if you fail to comply with these Terms.
All obligations and liabilities prior to the termination date shall survive termination.

15. Disclaimer of Warranties

We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free.
Products and services are provided “as is” without warranties of any kind, unless explicitly stated by the manufacturer.

16. Limitation of Liability

To the maximum extent permitted by law, KidneyCo shall not be liable for any indirect, incidental, punitive, or consequential damages arising from the use of our Service or products.

17. Indemnification

You agree to indemnify and hold KidneyCo harmless from any claim or demand arising out of your breach of these Terms or violation of any law or third-party rights.

18. Severability

If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

19. Waiver; Entire Agreement

Failure to enforce any right or provision of these Terms shall not constitute a waiver.
These Terms, together with our policies, constitute the entire agreement between you and KidneyCo.

20. Assignment

We may assign or transfer our rights and obligations under these Terms without restriction.
You may not assign any rights without our written consent.

21. Governing Law

These Terms and any disputes shall be governed by the laws of the jurisdiction where KidneyCo operates, without regard to conflict-of-law principles.

22. Headings

Section headings are included for convenience only and do not limit the scope of any section.

23. Changes to Terms of Service

We reserve the right to update or modify these Terms at any time.
Changes take effect immediately upon posting to the website.

Your continued use of the Service after changes constitutes acceptance of the updated Terms.

24. Contact Information

Questions about the Terms of Service should be sent to us at:
kidneycatco@gmail.com