Orders are processed the same day or the next business day and shipped from within Europe. Estimated delivery times are shown below:

Shipping costs are calculated at checkout based on your location and order size.

Once your order ships, you'll receive a tracking link by email so you can follow your delivery every step of the way.

For full delivery details, please refer to Shipping & Returns.

We want you to feel confident ordering from KidneyCo. Please review the main points of our return policy below.

• Returns are accepted within 30 days of delivery
• Items must be unused, unopened, and in their original packaging
• Inidividual cans may be returned only if unopened

• Due to the nature of pet food and feline dietary sensitivity, opened food, used products, or partially consumed items cannot be returned
• We cannot offer refunds simply because a cat does not like a product

For full return refund details, please refer to our Return Refund Policy.